Hello! We are Sapplex, a natural dietary supplement company. By visiting Our website and using Our services, you provide us with your personal information. We respect your privacy and guarantee the protection of your personal data. Therefore, below We prescribe the terms and conditions under which We collect and process your personal data.
1. General provisions
1.1. This Privacy Policy regulates the relationship between Sapplex (hereinafter referred to as the "Company") and an individual or legal entity (hereinafter referred to as the "User") who provides their personal data through the Company's website or other communication channels.
1.2. The Company undertakes to ensure the confidentiality and protection of the User's personal data in accordance with the requirements of the current legislation of Ukraine on the protection of personal data.
2. Collection and use of personal data
2.1. The Company collects the following personal data of the User:
Name, surname;
Contact phone number;
Email address;
Delivery address (if necessary);
Other information provided by the User to place an order.
2.2. The Company uses the collected data for the following purposes:
Placing and fulfilling orders;
Maintaining communication with the User;
Providing information about new products, promotions and special offers (the User's consent is mandatory for receiving such materials);
Improving the quality of the Company's service.
3. Storage and protection of personal data
3.1. The Company undertakes to keep Users' personal data secure and to take all necessary technical and organizational measures to protect against unauthorized access, loss or destruction.
3.2. Only authorized employees of the Company who ensure compliance with confidentiality requirements have access to personal data.
4. Transfer of personal data to third parties
4.1. The Company does not transfer personal data to third parties, except in the following cases:
The transfer is necessary to fulfill the order (for example, to a delivery service);
In accordance with legal requirements;
With the consent of the User.
5. User rights
5.1. The User has the right:
Receive information about the processing of your personal data;
Change, update or delete your personal data;
Opt out of receiving marketing materials.
5.2. To exercise his/her rights, the User may contact the Company's support service using the contacts specified on the website.
6. Cookies
6.1. The Company uses Cookies to improve the user experience and operation of the Site.
6.2. The User can change the browser settings to refuse the use of Cookies, but this may affect the availability of certain features of the Site.
7. Changes to the Privacy Policy
7.1. The Company reserves the right to make changes to this Privacy Policy at any time. All changes will be posted on the website, and the User is advised to periodically review the Privacy Policy.
8. Contact information
8.1. In case of any questions regarding this Privacy Policy, the User may contact the Company using the contact details provided on the website.